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IBM CIO Study Shows a Switching Focus To Engaging Customers

The IBM CIO study illustrates that CIOs are looking to satisfy a new boss – the modern, mobile customer. Today’s customers are leading CIOs on a new path.

craig daniels‘s insight:

Surprise this “New Path” named the customer has been here all along… But every few years the customer is re-discovered as if they were somehow lost.. Go Figure?

See on smallbiztrends.com

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