One of the key lessons that every salesperson learns is when to stop talking. The reason I bring this up in a dental blog is because, in case you hadn’t noticed, successful dentistry involves effec…
Keeping your mouth shut is a rare art. And while this blog is geared towards dental practice marketing, as I read it, I couldn’t help but think about Dialogue.
Linking the article to the principles of Dialogue, there are some extremely good points that are made:
- If you are not talking, you allow for silence.
- When you allow for silence, you create a space to listen.
- If you are not thinking about what you’re going to say next, you are listening to fully understand.
- When you are not planning what you will say next, you are being fully present.
- If you are fully present, you can pay attention to your own assumptions.
- When you pay attention to your own assumptions, you can be less judgmental.